Tag Archives: email
Your Helpdesk Email Service
Target Helpdesk comes complete with a back-end service which is your silent agent that looks after both inbound and outbound emails as well as some other auxillary tasks such as search indexing and statistical crunching. Inbound and outbound email processing … Continue reading
Email Instructions – Feature Hint
Not every feature Target Helpdesk Software develop is well publicised or sold. One such feature is “Email instructions” which are commands you can send by email to control the state of a request in the system. So, as well as … Continue reading
