Target Helpdesk Software Update – 3.2.9.23730

Software Version 3.2.9.23730

 - added SmartAdvisor that monitors ticket tab usage and periodically suggests tabs that can be switched off
 - added descriptive time meaning (This morning, Today, Yesterday etc.) to main ticket screen notes summary
 - added more time descriptors such as “just now” and “a few minutes ago”
 - when using exchange and requesting a receipt, if the username is now domain qualified, it now looks in the mailbox url for a qualified email address eg. user@domain
 - added read-receipt user preference in View | Preferences
 - added support for Internet Explorer 8 in web portal grids