Target Helpdesk Software Update – 3.2.5.38317

Posted on 1 April 2009 by

Software Version 3.2.5.38317
 - configurable multi-level categories; system options lets you control how many levels of ticket categories you want – up to a maximum of 5.
 - sla on category includes update to sla calculation engine to select sla if an sla is specified on a category; precedence order is keywords, then category

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About targethelpdesk

Matt Allen founded Target Helpdesk Software Ltd and it was Matt who also developed the company's flagship product Target Helpdesk.
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