Daily Archives: 1 April 2009

Target Helpdesk Software Update – 3.2.5.38317

Posted on 1 April 2009 by

Software Version 3.2.5.38317  - configurable multi-level categories; system options lets you control how many levels of ticket categories you want – up to a maximum of 5.  - sla on category includes update to sla calculation engine to select sla … Continue reading →

Posted in Change Log

Target Helpdesk Software Update – 3.2.5.24490

Posted on 1 April 2009 by

Software Version 3.2.5  - configurable multi-level categories; system options lets you control how many levels of ticket categories you want – up to a maximum of 5.  - sla on category includes update to sla calculation engine to select sla … Continue reading →

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