Software Version 3.2.4.18438
- fixed email template parsing of custom ticket fields – was not previously wired up; this means you can now include custom ticket field tags within canned email templates and they will be auto-replaced when sending an email
- fixed null date fields – would not display remaining custom field values when it came across a null value in a custom date field
- fixed setting closed datestamp (and closed by) when “creating a closed” ticket in single action (audit was being generated but closed datestamp not set so impacted reports run by closed date)
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