Monthly Archives: February 2009

Target Helpdesk Software Update – 3.2.4.17597

Software Version 3.2.4.17597  - fixed asset update issue when no allocation or location and the replication facility was checking for replication requirements

Posted in Change Log

Target Helpdesk Software Update – 3.2.4.29852

Software Version 3.2.4.29852  - fixed sub-asset updating – was losing master asset reference when asset tags matched

Posted in Change Log

Service Announcement: Archive download now available

For customers who want to setup or upgrade an existing desktop whilst remaining on the same version, there is now an archive download facility. All you need to do is provide the download archive  page with your existing version number … Continue reading

Posted in Announcements, Release | Tagged , , | Leave a comment

Target Helpdesk Software Update – 3.2.4.29112

Software Version 3.2.4.29112  - added parent asset description to ticket asset drop-down list and time & materials asset drop-down list  - when updating asset, offers to copy tag, location, allocation and department (cost centre) to corresponding sub-assets

Posted in Change Log