Monthly Archives: November 2008

Quick Start Guide

Posted on 16 November 2008 by

Want to get up and running quickly? This handy movie will help you get your Target Helpdesk software configured, collecting helpdesk email requests etc. in minutes.

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Target Helpdesk Software Update – 3.1.8.35264

Posted on 13 November 2008 by

Software Version 3.1.8.35264  - access restrictions to handheld sync option revision to match licence key availability

Posted in Change Log

Target Helpdesk Software Update – 3.1.8.37048

Posted on 8 November 2008 by

Software Version 3.1.8.37048  - added location to asset with location maintenance  - converted asset make/model to lookup with make/model maintenance  - TargetAssetScan integration with Send and Receive using OpenNETCF Desktop Communication library  - kb’s now have kb categories with kb … Continue reading →

Posted in Change Log

Target Helpdesk Software Update – 3.1.7.23463

Posted on 1 November 2008 by

Software Version 3.1.7.23463  - sla maintenance report had no sla’s list to select – now visible again  - fixed SLA by keywords activation on web portal verified with client web portal new ticket with survey integration

Posted in Change Log