Daily Archives: 20 August 2008

The Cost of Free Helpdesk Software

Posted on 20 August 2008 by

Why pay for helpdesk software? There is lots a good free software around. However, when it comes to a specialist piece of software that serves a critical element of your business, you should consider the true cost of “free helpdesk … Continue reading →

Posted in General, Management | Tagged , , | 1 Comment

Target Helpdesk Software Update – 3.1.4.30608

Posted on 20 August 2008 by

Software Version 3.1.4.30608  - added auto-refresh to livereports via timer on main dashboard  - now refreshes summary lists and livereports via refresh button on toolbar (F5)  - revised view_ticket_list to include date description calculations to save ticket summary processing overhead … Continue reading →

Posted in Change Log