Monthly Archives: August 2008
The Cost of Free Helpdesk Software
Why pay for helpdesk software? There is lots a good free software around. However, when it comes to a specialist piece of software that serves a critical element of your business, you should consider the true cost of “free helpdesk … Continue reading
Target Helpdesk Software Update – 3.1.4.30608
Software Version 3.1.4.30608 - added auto-refresh to livereports via timer on main dashboard - now refreshes summary lists and livereports via refresh button on toolbar (F5) - revised view_ticket_list to include date description calculations to save ticket summary processing overhead … Continue reading
Target Helpdesk Software Update – 3.1.3.32079
Software Version 3.1.3.32079 - CRM Mailer allows custom contact list
Target Helpdesk Software Update – 3.1.3.28748
Software Version 3.1.3.28748 - fixes “update-only” issue when using caching – performs row count and max date check
Target Helpdesk Software Update – 3.1.3.18966
3.1.3.18966 - sets asset tab names to asset when an asset is registered on a ticket
Target Helpdesk Version 3 is now available!
Target Helpdesk Software are delighted to announce that Target Helpdesk version 3 is now available! This release represents a milestone for the product with a number of feature enhancements. Find details of over 30 of the key feature enhancements details … Continue reading
Target Helpdesk Software Update – 3.1.3.29299
Software Version 3.1.3.29299 – Official Release of version 3 (4 August 2008) includes CRM mailer with licencing and 100 free emails per month - ticket summary layout design using docking windows - final amendments including ticket summary fix plus web … Continue reading